Residents
Owners
How do you choose a landlord as a tenant looking for a rental unit? This is helpful information for a landlord to know so that they can strive to have the desirable qualities a tenant may want. For a landlord, they want quality tenants that aren’t going to wreck the place, that will pay their rent on time and that won’t disrupt the neighbors.
For a tenant, this is a place they may call home for many years to come which means they need a landlord that’s easy to work with, communicates well and that acts professional. Along with these qualities, here is a look at qualities tenants want in their landlord.
Professionalism
Make a great first impression with your potential tenants. A landlord can start when it comes to the property tour by being well groomed, having an organized office space as well as having clear communication on the property’s amenities and how to apply.
Organization
It’s important to be organized at all times to make your tenants feel comfortable. They want to know that all of their documents that needed submitted for the application were received, are easy to find and are secure and out of sight from others. Having documents, like references and proof of income, should be in a well-maintained system of documents so that your tenant knows you haven’t lost any of these hard-to-get forms.
Communication is Key
It’s really important to maintain great communication. Your tenant will notice right away if you seem professional, approachable, and communicative about questions or concerns they may have. A tenant wants to be heard, wants to know questions will be addressed without hostility and wants to be treated as a priority.
Finally, tenants care about reputations. Make sure any sites that have reviews about you are positive and that anything negative has been addressed. Your tenants will look online for an idea about your social media presence, willingness to provide applications with former residents information and word-of-mouth reputation.
